Cheap 1300 Numbers Australia
A cost-effective business number is a must when it comes to building a brand image and sense of professionalism without going over budget. Fortunately, a cheap 1300 number is within reach to accept any incoming calls directed at your business.
However, it is important to know the difference between a cheap and low-quality business phone number service provider. With this knowledge, you can guarantee a 1300 number that provides much-needed benefits for your business without worrying about a lack of reliability or credibility.
Read on to learn more about why a cheap 1300 number can help your business and how to determine which one will suit your business operations best.
Difference between cheap and low-quality services
Just because a 1300 number is reasonably priced does not always mean it is guaranteed to provide a high-quality service as well. When looking for a budget-friendly business number to receive incoming calls from an Australian phone line, it is important to consider not just the price, but also the features and benefits that come with the number.
A low-quality service may market itself as affordable, but it has disadvantages that can be observed and noted to avoid. Some of the more common distinguishing points of a low-quality 1300 number provision service include:
- A lack of customer retention for existing services
- Poor lifetime value
- Customer complaints
- Slow response times from internal teams
- Ineffective support
- Unhelpful or unsolicited advice, especially those promoting a product you do not want or is not suitable for your business
- Customer complaints
- Overpaying for unwanted or barely used services and/or features
These factors help differentiate low-quality services from those that are simply affordable. In fact, some low-quality services may not always be cheap, making it even more crucial to research your 1300 number options ahead of time to ensure you are getting both a cheap and high-quality service.
Why get a cheap 1300 number?
Regardless of your industry, any business can benefit from obtaining a 1300 number to receive inbound calls from a fixed landline or mobile phone. With a cheap 1300 number plan, you can enjoy no hidden costs, no lock-in contracts, and no fuss, but still utilise a reliably cost-effective monthly service.
You may want to look into a cheap 1300 number for your business if you:
- Need or require a 1300 number for business operations, but do not want to accrue the excessive costs associated with calls from inbound numbers
- Want to develop a professional image at a reasonable price
- Want a simple number plan with basic call rates and more predictable monthly bills
- Do not want to use your personal mobile number to operate your business but do not want to pay out of pocket for a call team
- Need a professional phone number to support a marketing or sales campaign on a budget
Cost-effective communication solution for businesses
When it comes to receiving phone calls, organising missed calls, or utilising an answering service, a personal phone number is just not going to do it.
When there is not a reliable number for customers or clients to communicate with, they are less likely to trust or return to a business.
That is why all businesses should look for a communication solution that is not going to break the bank, but still provides all the necessary features both you and prospective customers require.
For effective communication both internally and with customers, businesses should look into using a 1300 number.
Call costs are split between both the caller and the business, encouraging customers to not hesitate when reaching out about business concerns or interests.
Whether it is a national or local call, 1300 numbers can answer calls at no extra cost. Rather, both number types have the standard local call rate applied to them, which is a reasonable fee when split between two parties.
For businesses intending to create a strong brand image and streamline communication efforts, a 1300 number may be the solution you are looking for.
3 considerations when choosing cheap 1300 numbers
If you know that a 1300 number suits your business over an 1800 toll-free number, the next step is choosing what plan you need to set your business up for success. There is plenty to consider when determining which option will enhance your business’s operations, but we have provided three key aspects that all number plans should be analysed through:
Pricing options and cost structure comparisons
Even when a 1300 number plan seems cheap, it is crucial to ensure that you are both getting your money’s worth and that the pricing option is viable for your finances.
Look for a plan that has no lock-in contract so that you can freely upgrade or leave your current plan whenever it suits you. For additional financial security, you may also want to choose a plan that comes with a fixed cost to maintain a budget and plan around it accordingly.
Features included and additional charges
The benefits of a 1300 number extend beyond being a reliable resource for answering both national and local call numbers. Reliable service providers also include useful features that can boost a business’s efficiency and customer satisfaction.
Common call features to keep an eye out for alongside a 1300 number include:
- Various call routing options, such as the ability to redirect calls to certain phone lines or individuals across multiple phone numbers. Calls can also be routed based on the time of day, the caller’s geographical location, or set business hours.
- Live answering service, including an auto attendant to guide callers to the right department through interactive number pad selections.
- Call recording and reports for analytics of performance.
- Online portal to make instant changes to your 1300 number with ease.
- Custom greetings and answering machine messages.
- Managing calls when inbound call rates overflow, redirecting to specific call points instead of allowing them to go unanswered, no matter how many calls are made.
- Customer complaints
- Voice to email or text to listen to messages on the go.
Although these features can help fulfil business needs, always ensure that they do not come with any hidden fees. Sometimes, a cheap 1300 number plan may be hiding additional costs in the terms and conditions, causing you to pay more than you expected. This can come in the form of setup fees, bespoke features, or specific conditions of use.
Service reliability and customer support availability
Necessary considerations before signing onto a cheap 1300 number service provider are not just focused on the type of plan they offer. You also need to consider whether the providers themselves offer reliable service and sufficient customer support.
Providers that do not offer reliable and comprehensive support will not help to address any issues that may arise during your usage of a 1300 number.
This can affect your daily operations and overall business performance. Customers may not be able to reach your business if there are issues with your business number, affecting retention and revenue rates equally.
To secure a strong line of communication with customers, you must first ensure that your line of communication with your chosen cheap 1300 number provider is trustworthy.
Take the time to consider what customer support your provider offers before signing onto a number plan, even if the plan itself seems affordable.
Transparent and low-cost pricing with Teleca
If it is a cheap 1300 number with reliable and trustworthy service you are looking for, then look no further than Teleca.
We have over 60 years of experience providing business numbers from small business start-ups to well-known national brands. Reliable service and amazing features are guaranteed on top of your 1300 number plan without the risk of breaking the bank. Cheap does not mean low-quality when it comes to Teleca.
Contact our customer care team to start answering national and local calls with a professional 1300 number today!
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