Compare 1300 Numbers Providers

Introduction to 1300 Numbers in Australia

When it comes to running a business, having a professional image and a competitive edge can make all the difference. One way to achieve this is by having a 1300 number for your business. But with so many providers out there, it can be overwhelming to choose the right one. In this article, we will compare the benefits of having a 1300 number with Telstra and Teleca, two popular providers in Australia.

Professional Image

Having a 1300 number for your business can instantly give you a professional image. It shows that you are a serious and established business, rather than just a small operation. Both Telstra and Teleca offer this benefit, as your 1300 number will be displayed on all your marketing materials and can be easily remembered by your customers.

Competitive Edge

In today’s competitive market, having a 1300 number can give you a competitive edge. It allows you to have a national presence, as customers from all over Australia can call your business at a local rate. This can be especially beneficial for businesses that operate in multiple locations. Both Telstra and Teleca offer this benefit, but Teleca.com.au also offers additional features such as call routing and call tracking, which can give you an even greater competitive edge.

1300 Number Costs

When it comes to cost, Teleca.com.au offers more affordable options compared to Telstra. Telstra charges a monthly fee for a 1300 number, as well as a per-minute charge for incoming calls. On the other hand, Teleca offers a flat promotional $20 monthly fee with unlimited incoming calls, making it a more cost-effective option for businesses.

1300 Number Call Routing

Call routing is a feature that allows you to direct incoming calls to different numbers depending on the time of day or the location of the caller. This can be useful for businesses that have multiple offices or operate in different time zones. While both Telstra and Teleca offer call routing, Teleca allows you to customize your call routing options and even set up different greetings for different numbers.

1300 Number Call Tracking

Call tracking is a feature that allows you to track the effectiveness of your marketing campaigns by assigning different 1300 numbers to each campaign. This way, you can see which campaigns are generating the most calls and adjust your marketing strategy accordingly. While Telstra does not offer this feature, Teleca includes call tracking as part of their service, giving you valuable insights into your marketing efforts.

Customer Support

When it comes to customer support, both Telstra and Teleca.com.au offer 24/7 support for their 1300 number services. However, Teleca also offers a dedicated account manager for their customers, providing a more personalised and hands-on approach to customer support.

In conclusion, both Telstra and Teleca offer similar benefits for having a 1300 number for your business, such as a professional image and a competitive edge. However, Teleca offers additional features and more affordable options, making it a more attractive choice for businesses. Consider your business needs and budget when choosing the right 1300 number provider for your business.

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