About Teleca

Powering Australian Businesses with Smarter Telecommunications

At Teleca, we are more than just a telecommunications provider — we are a trusted partner in helping Australian businesses stay connected, scale confidently, and thrive in an ever-evolving digital landscape. Proudly Australian-owned and operated, Teleca offers innovative, reliable, and affordable telecom solutions tailored for small to medium-sized enterprises (SMEs), start-ups, and growing organisations.

We deliver a full suite of services, including Australian 1300 and 1800 numbers, Mobile Masking Services, Virtual Local Numbers and more. All our services are underpinned by robust Tier 1 carrier infrastructure and backed by a dedicated team committed to delivering long-term results, not just quick fixes.

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What Sets Teleca Apart?

Teleca was founded with a single mission: to simplify business communications and make enterprise-grade technology accessible to all Australian businesses — no matter their size or technical knowledge.

Unlike large telcos, we operate with a hands-on, boutique approach. We’re proudly debt-free, independently owned, and focused on long-term sustainability — not shareholder profits. This independence allows us to offer flexible, customisable solutions that truly put the customer first.

Our unique multi-carrier platform ensures that we always select the best network option for your specific location, usage needs, and budget. This gives our clients better reliability, faster support, and more value — every time.

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Our Personal Approach: Supporting Small Businesses from Day One

At Teleca, we understand the realities of running a small business — because we’ve been there ourselves. That’s why we go beyond off-the-shelf packages and offer genuinely personalised Support for every customer.

We take the time to understand your business model, budget, goals, and pain points. Whether you’re a solo entrepreneur, a growing startup, or an established SME looking to upgrade your communications, we guide you through every step — from setup and number porting to system training and ongoing support.

You’ll speak to real people, not automated bots. Our team takes pride in building long-term relationships with our clients, often acting as an extension of your business. We make telecommunications simple, stress-free, and strategically aligned with your future growth.

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Driven by Innovation and Built for Business

We continuously invest in the latest technology, systems, and service models to keep your business at the forefront. With Teleca, you gain access to cutting-edge cloud-based infrastructure you can manage yourself, and an in-house development team, all designed to improve customer experience and internal efficiency.

Our solutions scale with your business — whether you’re expanding locations, adding new staff, or transitioning to hybrid work. And thanks to our transparent pricing, there are no surprises or hidden fees — just honest, value-driven service.

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Join Thousands of Australian Businesses Who Trust Teleca

We are proud to support clients across Australia, from local trades and clinics to national service providers. If you’re looking for a telecommunications provider who speaks your language, prioritises customer experience, and offers high-performance solutions without the corporate fluff — you’re in the right place.

Let us show you how simple and powerful business communications can be.

To learn how Teleca can help you grow, streamline operations, and stay connected — no matter where business takes you –

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Customer Reviews

What Our Customers Say

I called to find out how best to use the services that I had paid for and God blessed me with Ash who picked up... I have in the past found this company to have very good customer support people on the phone, but Ash was just a delight - helpful, ensured I got everything I asked answered and was prompt and professional and knew everything without wasting any time... loved it and 10 stars if they were here
Very easy to set up, staff were excellent at getting me going quickly and handling my questions. All in it was a great experience. The analytics are really helpful too. Simon looked after me and he and his colleagues have been excellent.
Mel was very helpful in not only setting up my account, but also then went a step further and checked to see if everything was working well. Top notch customer service
Massive fan of Teleca! I've been on the platform with a 1300 number for years now, and have had plenty of dealings with Devin and the team. Highly recommended - their rates are amazing, support is always easy when I need it - the service is hassle-free and hands-off. Easy to recommend these guys!
I got new connection with Teleca .Very easy and simple procedure. Simon is very approachable and did best customer care service. Also Jess guide me through teleca account portal set up and trade the 1300 number to my ownership. Jess has excellent customer care qualities like patience ,active listening, clear communication and adaptability and knowledge . Jess cleared my each doubts . Very much appreciated. Very confident to recommend Teleca to other Business people.
Kristen facilitated our 1800 number purchase, registration and transfer. Couldn't be happier with the service, a real gem. Highly recommended.
Simon was very helpful in assisting me with my 1800 number set up. He was patient and informative so we were able to get set up quickly and easily. Would recommend Teleca and Simon to others!