Cost of 1300 Numbers

Why Use a 1300 Number for your Business?

Well-established and efficient communication lines are crucial for any Australian business, regardless of its scale or industry. This is because customers want a direct line to the business for answers to their pressing questions and requests.

However, a 1300 number does more than just receive incoming calls. Its level of professionalism over a personal mobile phone number can provide a multitude of business benefits, including the following:

Benefit 1: Improved Customer Service

For customers, having a reliable source of communication with a business is crucial for many reasons.

On one hand, it gives your business the chance to hear from its target audience directly. On the other hand, customers calling in can find the information or help they need.

When combined together and implemented correctly with a 1300 number, you can successfully improve your customers’ overall experience and satisfaction. This is because, unlike a personal mobile number, professional number providers can offer a range of call features.

These features strive to make customer communications easier by addressing pain points such as:

• Prolonged call wait times
• Being rerouted multiple times on a call before finding the right business expert
• Missed calls, even those outside of business hours
• Customers not knowing who to go to for service and/or product concerns
• And many more…

For example, 1300 numbers can divert incoming calls to any line of your choice. This reduces the likelihood of calls going unanswered and enhances customer communication.

Additionally, the professional image of a 1300 number often means a customer will trust more in your business. They will see it as well-established and prepared for customer support, which is an image that may not be able to be achieved with a personal mobile phone number.

Benefit 2: Enhanced Brand Identity & Professionalism

While it may not be initially obvious, using a 1300 number for your business can actually be a crucial marketing effort. This is because these numbers are instantly recognised by Australians everywhere as a trusted business number, adding to the level of professionalism that your business conveys.

By being identifiable as well-established and supportive of customer communications, your business’s brand image can be solidified in the local market. However, you can also expand your national presence by using 1300 numbers for marketing campaigns.

Easy-to-remember phone numbers can be useful in advertisements, jingles and other marketing outreaches. If you select a premium or memorable 1300 number, you can create number patterns or spell out words within the 10 digits. Thus, making your customers remember your business first when they need something from your industry or associated services.

Benefit 3: Increased Customer Engagement & Revenue

1300 numbers can be customised to be more memorable in customers’ minds, which can also lead to increasing your chances of engagement. After all, each call from a person who is not already a customer is another potential conversion.

With the expert features of a 1300 answering service, you can make each new call a chance to find your next customer. Eventually leading to an increase in not just loyal clients, but also overall revenue.

Benefit 4: Easier to Track Leads

You can use a different 1300 number for each marketing strategy you implement. This will help you determine which advertisements generate the most leads for your business. Particularly when combined with the call tracking feature of said number, which can provide comprehensive call reports.

These reports can detail key metrics such as:

• The number of customer calls for each campaign
• Each of the callers’ locations can help identify areas you can focus local marketing on
• The amount of time (hence the amount of engagement) each potential customer stays on the line for, etc

Together, this data can be used to identify the most effective marketing campaigns and how best to connect with your target audiences. Over time, the strategies generated from the data can possibly draw in more customers and increase revenue.

Benefit 5: Inexpensive, Reliable Communication

For many customers, business toll-free numbers (1800 numbers) are appealing since they offer free calls from landlines. However, the costs are completely shouldered by the businesses being called, which is not always a cost-effective solution for entrepreneurs and small businesses.

Luckily, 1300 numbers are cost-effective for both businesses and their customers as the call costs are split fairly evenly.

There are no unexpected fees for customers to dread. Just the standard local call charges when customers call from a landline, and the standard rate set by their provider when calling from a mobile phone.

The rest of the call costs are handled by the business. However, choosing a trustworthy service provider for your 1300 number means no unexpected fees or expensive call rates.

Teleca’s payment plans provide businesses with a range of convenient services at incredibly affordable prices. With the inclusion of key features such as call routing options, call identifier, simultaneous ring, and many more at no additional cost, you know exactly what you are paying for.

Choose the Right 1300 Number for Your Business

Once you know how much 1300 numbers cost in Australia, it is time to choose the perfect number for your business.

Before you choose your 1300 number, however, there are a few things you might want to consider:

1. How will a 1300 number benefit your business?
2. What is your budget?
3. Which type of 1300 number are you interested in?
4. Will you be using the number to manage calls more successfully?
5. Will you be using it as a marketing strategy?
6. Who is your target audience, what type of phone line will they be using, and where are they located?
7. Is there going to be one office phone, or will you need to route calls through multiple routing options?

Another important consideration is your service provider. They will have a heavy influence over the success of your 1300 number, so you will want to make sure you choose a knowledgeable provider that cares. For the best experience, opt for a company that will present you with clear costs, straightforward plans, strong tech support, and a good customer service team.

By considering these key factors before choosing a 1300 number and its provider, you are more likely to find a better number match for your business needs. Professional advice can also help you make a decision, so be sure to reach out to the Teleca team with your questions.

How to Get a 1300 Number With Teleca

If you are ready to take your first step into obtaining a 1300 number for your business, Teleca has you covered. We make opening an account with us as simple as possible. This includes those looking to transfer between 1300 number service providers.

Follow these steps to access the unique benefits Teleca and our 1300 numbers can offer your business:

• Step 1: Choose from our list of 1300 Numbers, selecting from Free, Premium or Memorable digits
• Step 2: Select your 1300 number hosting plan
• Step 3: Complete your business details
• Step 4: Make a test call to your new 1300 number

At Teleca, we are proud to offer our clients an unmatched level of service, making us a highly-rated, popular telecommunications provider for countless businesses. We believe in keeping everything simple, affordable, and flexible, making sure our customers are 100% satisfied with our operations at all times.

When you choose Teleca as your provider, we promise to:

1. Highlight all of our fees so you’re never faced with an unexpected payment
2. Avoid lock-in contracts so our customers can cancel at any time
3. Display our subscription plans in a clear, straightforward way
4. Give customers access to a substantial amount of resources, advice, and support
5. Provide high-quality and accessible customer service and support
6. Offer plans with the strongest call management and analytical technology